Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our platform, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our platform, we also automatically receive your computer’s internet protocol (IP) address to help us understand your browser and operating system.

With your permission, we may send you emails about our services, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?

  • If after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information at any time by contacting us at info@neoperks.com or mailing us at:   1204, Hub town Solaris, Professor NS Phadke Rd, Vijay Nagar, Andheri East, Mumbai, Maharashtra 400069

SECTION 3 – DISCLOSURE

are required by law to do so or if you violate our Terms of Service.

Payment:

If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted and processed in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction. After that, it is deleted.

All direct payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

For more information, you may read the terms of service or privacy statement of our payment processor.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

We recommend that you read their privacy policies to understand how your personal information will be handled. Remember that some providers may be located in different jurisdictions, so your information may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement generally accepted industry standards.

SECTION 6 – COOKIES

We use different types of cookies to store user information, purchase history, and preferences, and occasionally to target advertising after you leave our site. We highlight this here so you can choose to opt-out of cookies if you wish.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances we may use or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to serve you.

QUESTIONS AND CONTACT INFORMATION

  • If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@neoperks.com or by mail at: 1204, Hub town Solaris, Professor NS Phadke Rd, Vijay Nagar, Andheri East, Mumbai, Maharashtra 400069